Refund & Returns Policy

1. Overview

We want you to be happy with your order. As jerseys are made to order, this policy explains when a return, replacement or refund is available, and how to request one.

2. Eligible for Return / Replacement

You may request a replacement or refund if:

• The wrong item or size was shipped to you (i.e. different from what you ordered), or
• The item has a manufacturing defect or arrived damaged.

3. Not Eligible

We are unable to offer a return, replacement or refund for:

• Change of mind after placing an order
• Sizes selected incorrectly by the customer at checkout

Please refer to our size chart on the product page before ordering, as size exchanges due to customer error are not covered.

4. How to Request a Return / Replacement

If your order is eligible under Section 2, contact our admin via WhatsApp within 3-7 days of receiving your item, with:

• Your order reference number
• Photo or video proof of the issue (wrong item/size or defect/damage)

Contact us on WhatsApp: +60169324391

5. Resolution & Timeline

Once your claim is verified, for issues caused by our error (wrong item/size shipped, defect or damage):

• We will cover the cost of return shipping.
• A replacement or refund will be sent within 7-14 working days of your claim being approved.

6. Refund Method

Approved refunds will be issued to the original payment method used at checkout via our payment gateway, CHIP, unless otherwise agreed.

7. Contact Us

For any questions about this policy or to start a claim, please contact us via WhatsApp at +60169324391.